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Privacy Policy

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Your Consent

By providing Kootenay Auto Approval Company with your personal information, you consent to the collection, use, disclosure and retention of that information by our Kootenay Auto Approval and other members of our group in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to Kootenay Auto Approval Group, but then you might not be able to proceed with your intended interactions or transactions with our company or otherwise receive the full benefits of Kootenay Auto Approvals products and services.

Personal Information

In this Privacy Policy, “personal information” means information about an identifiable individual, such as an individual’s name and email address, but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is the business contact information that enables an individual to be contacted at a place of business.

Information We Collect

(a) Information You Provide
You may be asked to voluntarily give your personal information to Kootenay Auto approval Company when you interact, orally, in writing or by electronic transmission, with our Kootenay Auto Approval Company, including when you apply for an account or membership, subscribe to a newsletter, register to receive information, apply or register for or order a product or service offered by a Kootenay Auto approval or use a product or service provided by our Company. In those circumstances, you can choose not to provide certain requested personal information, but then you might not be able to proceed with your intended interaction or transaction with the Kootenay Auto Approval or otherwise receive the full benefit of the desired product or service. Telephone calls between you and the Kootenay Auto approval Company may be recorded to ensure accuracy and quality assurance and may be disclosed to third parties to verify the Kootenay Auto Approval Company is compliant with its contractual obligations to third parties. You can choose not to have the telephone call recorded, and communicate by writing or electronic transmission.

(b) Automated Collection
Kootenay Auto Approval may automatically collect certain information regarding your use of the Kootenay Auto Approval's website or online services, such as the dates and times that you access the website or online service, the browsers, operating systems, software and devices that you use to access the website or online service and details of your use of the website or online service.

Kootenay Auto Approval’s websites, online services, email messages and advertisements may use technologies (e.g. cookies, web beacons, tokens, pixels or tags) to collect information that assists the Our Company to improve its products, services, customer communications and advertising and to prevent fraud. We may use information that it collects through technological means to recognize you as a user of our Company’s websites or online services, to facilitate and improve your use of the Kootenay Auto Approval Company’s websites or online services, to confirm that messages have been delivered to and opened by you and to provide you with targeted advertisements. You may choose to decline or disable cookies if your web browser or device permits, but doing so may affect your ability to access or use certain features of a website or online service. 

Much of the information that is automatically collected by technological means is non-personal information (because the information does not identify you), and Kootenay Auto Approval will deal with that non-personal information as explained below in this Privacy Policy unless applicable law requires otherwise.

(c) Credit Reports
When you apply or register for, order or use certain products or services from Kootenay Auto approval (e.g. purchase a vehicle, apply for financing, or apply for pre-approval for financing), our Company may obtain, and continue to periodically obtain, your credit score and related information from a credit-reporting agency to process or fulfill the transaction, and to update your confidential information for use by Kootenay Auto Approval for purposes as set out in this Privacy Policy. Upon your request, we will inform you if we have ordered such a report or reports, and will give you the name and address of the credit reporting agency that furnished the report or reports.

You also acknowledge and agree that any dealers or other persons or organizations to which we have disclosed your personal information in accordance with this Privacy Policy, may request a credit report for any legitimate purpose associated with your application for credit, extending credit, modifying the terms of your credit agreement, collection on your account, or similar services or products.

(d) Bank Information
Our Company may use the Bank Verification System to periodically obtain your updated bank account information in order to update your confidential information for use by Kootenay Auto Approval for purposes as set out in this Privacy Policy.

For clarity, you acknowledge and agree that Kootenay Auto Approval Company may periodically retrieve your bank account information and disclose the bank account information to independent businesses, including our Company’s suppliers or service providers, for purposes as set out in this Privacy Policy.

(e) Information Regarding Referred Transactions
If Kootenay Auto Approval refers you to an independent business (e.g. a car dealer, lender or credit card company) for a proposed transaction (e.g. a vehicle purchase, loan or credit card), then our Company may collect from that independent business information regarding the transaction to update your confidential information for use by Kootenay Auto Approval as set out in this Privacy Policy.

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